FAQ

Where is The Candy Tree located?


We are based in Perth, Western Australia. Our party hire packages are available for hire throughout the Perth metro area.

How do I book a party hire package?


To enquire if your date is available, please contact us:
Marilyn ph 0447 612 358 or email info@thecandytree.com.au with the following details: your name, childs name, age, party date, theme, address, max. number of guests and a contact phone number

How much is a party hire package?


Our party hire packages start from $149.

Party of 12 (or less) – from $149
Party of 15 – from $194

Parties larger than 15 require an additional table and decor:

Party of 16* – from $238
Party of 20* – from $274
Party of 30* – from $364

For parties larger than 30, please contact us to discuss your options.

*Please note: we currently hold 10-15 of each style of costume, so larger parties would require a combination of costumes – for example mermaid and pirate, tea party & top hats, fairy & pirate, or mermaid & fairy.

What's included in a party hire package?


Each party hire packages includes:

Pdf printable invitations
Inspiration booklet with game and recipe ideas
Welcome sign on easel
Entry decor
Child-height table
Child-height stools
Tablecloth
Table runner
Table decorations
Serving platters
Bunting/garland
Disposable plates, cups & napkins
Costume for the birthday child (costumes for guests also available at an extra cost)

Is a host included with the party hire package?


No, our packages are designed for you to host your own party.

Is food included with the party hire package?


No, food is not included, however your inspiration booklet includes recipes and ideas for food, drinks and cake.

Is delivery included?


No, the pricing you see requires that you collect and return your party hire package to Coogee.

We can deliver and collect, please contact us for pricing.

Do you set up the party for me?


Our pricing is set to make it affordable for everyone, and requires you set up the party yourself. Set up instructions are included in your inspiration booklet and we suggest allowing 60-90 minutes for set up.

We can set up your party for an additional $50 plus delivery charges.

How do I pay for the party hire package?


A $50 booking fee is payable to confirm your party booking. The balance is due before or at the time of collecting your party package. You will also be required to pay a $100 fully refundable security bond before or at the time of collection. We are happy to accept direct bank deposit, cash, or credit card via paypal.

Is a deposit required?


Yes a $50 non refundable booking fee is payable to confirm you party booking.

What happens if my guests can not attend?


We are happy to reduce the number of guests up to 48 hours prior to your party. Adding additional guests will be subject to avilability. Please note that you will be charged for a minimum of 10 guests.

When do I need to confirm my additional guests?


We need maximum guest numbers at the time of booking, this allows us to ensure costumes and decor are not double booked.

You are able to reduce the number of guests 48 hours prior to your party date. If we have not heard from you within this time we will assume that your numbers are the same as at the time of booking.

What if I have to cancel my party?


Your deposit is non-refundable and cannot be returned for any reason. However, at The Candy Tree we understand life with children and in the case of illness or emergency, we are happy to work with you to find an alternative party date, based on availability. In these circumstances we will be happy to transfer your deposit to the new party date.

How will I know how to set up the party?


With every party we will supply you with a themed inspiration e-booklet. This includes pictures and instructions on how to set up your themed party. We are happy to set up your party, additional fees do apply. Please email us for a quote.

When will I receive my invites?


You will be sent your invitations once your booking fee has been received.

Where do I pick up the party package up from?


We are based in Coogee, WA. Your party package is available for collection from our premises. We will contact you to discuss times for collection and return in the week leading up to your party.

Can you deliver and collect the theme packaged?


We are happy to make arrangements to deliver and collect your theme package, we can even set it up for you. Delivery and set up charges will apply. Please email us for pricing.

What is the minimum and maximum number of children?


Our minimum charge is $149.
Currently, our party package caters for up to 15 children. We are able to accommodate for larger number of guests please contact us discuss your requirements and the options available.

What if something gets broken?


All of our costumes and decor were designed with children in mind, so breakages are rare. We ask that you treat the items as if they were your own, and understand that when hiring you are responsible for children using items appropriately. In the event that something is broken, you will be charged a repair or replacement fee.

We are understanding, and in the first instance will always try to repair items to avoid unnecessary costs to you. Unrepairable damages will be deducted from your security bond.

What additional policies and terms should I be aware of?


We strongly advise you to read our Terms and Conditions prior to confirming your booking and collection of your party package. We will request that you sign an acknowledgement of receipt of the Terms and Conditions at the time of collection.

Your privacy


We take your privacy seriously, we will not sell or rent your personal identifiable information to anyone. Please look at our privacy policy for more information